's Privacy Statement
Last Updated: August 22, 2017 is the website of DIYBANKRUPTCY HOLDCO LLC.

Our postal address:
PO BOX 181
Bear, DE 19701
Other ways to reach us:
Telephone: 888-493-7775

We at DIYBANKRUPTCY HOLDCO LLC ("") respect your privacy and the confidentiality of your personal information. This Privacy Policy explains what information collects, and how we use and disclose that information. This Privacy Statement applies to all websites, services, and applications that link to it ("Services").We may change this Privacy Policy from time to time by revising the date at the top of the policy.  We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices.

Information Collected

Information You Provide
We collect personal information that you provide when you register for and use the Services: In order to purchase or download our bankruptcy petition software, you are required to complete the registration form that includes contact information (such as name, email address, and phone number) as well as answers to security questions.

If you decide to prepare or file a bankruptcy petition using the Services, we collect all the information you provide, including your Name and information about your employment, income, deductions, and any other information included in your petition. We refer to this information as "Bankruptcy Information."

If you upload a form or other file from your desktop or mobile device, we collect and store those files.

If you decide to purchase our products, we may request additional information, including payment information. If you pay using credit card, we -- or a PCMCIA compliant third party -- will collect financial information such as credit card number and expiration date.

When you use our technical support and customer service functions or otherwise contact our support staff, we collect information about the questions or concerns you submit.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address.

Automatically Collected Information collects information about your browser or device as it interacts with the Services. This information includes your IP address and device identification information. We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. We also collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system version, and mobile network information. We may combine this automatically collected information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, and site functionality.

We and our service providers may use cookies or similar technologies to collect information about the use of our Services, analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, enhance security, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage of our Services.

We may use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

Use of Information

We use registration information and other information you provide to complete orders, to research and address any questions or problem submitted through our technical support and customer service systems, to send you technical notices, updates, and security alerts, as well as to notify you if there are issues with your order or when new/enhanced products and services become available. We may use your registration information to show you tailored advertising, to send you marketing messages, or if you choose to use our referral service to tell a friend about our site we will send your friend an email inviting him or her to visit the site.

We also use the information we collect to monitor and investigate fraud, identity theft, and other illegal activity and to personalize and improve the Services.

Disclosure of Information

In certain situations, may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also may share information about you as follows:

With vendors, consultants and other service providers who are required to use and disclose such information only to perform services on our behalf;

To law enforcement, government agencies and others if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;

If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of or others; and

In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. Examples may include, but are not limited to: the total number of users served by a product/service, general age group ratios, and other statistical data relating to bankruptcy preparation.

We may also share your personally identifiable information with business partners, affiliates or third parties that sell services and/or refer services that may be of interest to you. owns the information you provide and we may distribute it in any way not prohibited by law.  Further, does not warrant any protection of this information.  While the  information will be held as privately as possible in keeping with the terms herein, disclaims all warranties express and implied with respect to the handling of this data and your personal information.  

Links to Other Websites

Our Services may contain links to third party websites. Each of these links is clearly identified. We do not direct or oversee the policies, procedures, or other practices for companies other than We do not endorse the products and services that are offered by third party companies. Some of these third-party sites may collect information about you or request sensitive, personal information from you. If accessing a third party site via a link you will be subject to the policies and procedures that have been established by the third party. We encourage you to review their privacy policies to learn more about what information is collected, how it is used, and how it is stored.

Our Services include social media features, such as the Facebook button and widgets. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly through our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

Your Choices
We may periodically send you communications about new products, services, or upcoming events. You may choose to be removed from our email mailing list by following the instructions in those emails or by contacting using one of the methods listed at the top of this page (email, phone, or mail) to request that you be removed from our marketing list. Note, however, that even if you opt out of receiving marketing communications, we will still contact you for non-marketing purposes (such as account information, legal notices, account security, bug alerts, and/or changes that may impact your ability to use products and services).

Security Measures
We work to protect your personal information from loss, misuse, or unauthorized alteration by using appropriate and generally accepted safeguards, procedures, and practices. These safeguards include programs and specifications for physical security; computer and communication security measures; and other measures to restrict access to the data we hold in physical and electronic forms. For example, your sensitive information, such as credit card information, is encrypted when it is transmitted to us. Your access to the Services is password-protected. You should use a unique password and should not share your password with anyone.

Interest-Based Ads
We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out of interest-based ads by sending us a written, signed letter at our Post Office Box 181, Bear, DE 19701.  Please note this does not opt you out of being served ads. You will continue to receive ads but they will not be targeted to your interests